Terms and Condition
Pre-payment by credit card or wire transfer is required on most orders. T.Z. Case may extend Net 30 terms upon credit approval.
Custom Orders / FOB U.S. – 50% deposit required
Custom Orders / FOB Factory – 50% deposit required; balance due upon receipt of shipping documents
Orders will be shipped by standard ground service (UPS or FedEx) unless expedited shipping is requested. Truck service can be coordinated for larger orders, but please specify on your purchase order if any or all of the following are required as extra charges apply for these additional services:
- Lift gate
- Inside delivery
- Residential delivery
- Customer notification
Absolutely no product(s) may be returned without a return authorization by T.Z. Case. All returns are subject to a 15% restocking charge. Credit will not be issued for unauthorized returns. There will be an additional charge for repackaging, refurbishing or repairs required to restore the returned merchandise to a sellable condition. The customer or representative must call for a return authorization “RA” number. The RA number should be marked on the return. Returns without RA’s will be refused. The return freight will not be reimbursed to the customer. Credits of returned merchandise will be credited at the original invoice price, net of all discounts and rebates. T.Z. Case reserves the right to issue replacement or credit returns. Discontinued product(s) will not be accepted. All returns must be shipped prepaid and insured. Collect Shipments will be refused.
Any logos or trademarks displayed herein are the property of their respective owners and are used for illustrative purposes only. Unless other arrangements are made, T.Z. Case reserves the right to display custom case projects for illustrative purposes two years after completion of said projects. Products displaying logos do not constitute an endorsement of any company, product or service and such products are not for sale.